I indicated this price on the website when filling in the questionnaires. Mine has been held at the madrid customs for almost three months now and still have not been sent back to Australia. Might not work every time, but worth a try. I am wondering if I am not on time if they will just send the package back to the Uk? But this is the extent of my knowledge. Thanks for any and all help! I made Snow Trips ski & snowboarding trip planning and ski resort comparison app. My package has had no status updates since 10/23/21 and I have received no further communication. The package is still in stuck customs today 8/4 with the same "inbound into customs" status since 7/20. Unless you have received a notice of detention issued by U.S. Customs and Border Protection (CBP), the organization will be unable to track packages into or out of its facilities. You can also track your package on the USPS website. How can save my package? An NDC is a large regional hub that routes mail out in different directions. But so far is normal! The website is not at all user-friendly. How long the customs will hold your package will depend on whether you have paid the taxes and duties, if you have provided them all the required documentation, whether the box contains prohibited or restricted items or the transportation method. If you are a shipper, the best you can do is properly declare the items you send by carefully filling in the proper documentation. Muchas gracias. Even simple mistakes like shipping prohibited or restricted items, the seller forgetting to attach an invoice, or even an CN22 customs form can cause significant delays to your shipment. Your seller will be able to contact the shipper and get more information concerning your shipment and the problems faced. If they are asking you for documents, and contacting you within the next day for more documents then just make sure you are following all the steps they ask for, as well as all the steps that have been carefully laid out here in this article. Does anyone have a phone nr that I could phone to put me in contact with the right person in Madrid airport Customs (packages) ? Sit tight! I assume I dont pay duty and taxes on something for $12? Sometimes the tracking information isnt updated and your package actually is being shipped to you. The parcel had to be collected from the tiny Correos office in the busy town. Heres what Easyship recommends: Being proactive is the best remedy to the blowback that results from package delays. Hello , I paid them already and I thought if I pay them theyll send my parcel as quickly as I sent the money to them. I ordered from Ali Express and I am totally ok waiting a long time. The customs release of a shipment can take anywhere from 20 minutes to several days depending on circumstances. Si el extranjero no est obligado a disponer del NIE, debe aportar documento acreditativo de no estar obligado a disponer del NIE Hi! Sorry this happened to you! I sent a package to Spain and was following the steps to help get it out, but they are saying that a passport is not valid and I need Copy of the DNI, NIE or TIE of the recipient. Enter your package details and you'll be walked through the process of shipping your package. Hi Steve, 5 days is not very long for it to be at customs. Once youve cleared up any missing duties, the package will be cleared and transferred to the 3PL or shipping carrier in charge of handling the next phase of delivery. PLEASE do you have any advice on how we can contact ADT to get them to keep the boxes longer so we can get all the paperwork uploaded to them? 3) Recipient gets the letter within 2-3 business days Please let me know. In the website adtpostales.com, I managed to find some information regarding my package. When the mail is sorted on the automated mail sorting equipment, the letter destination image is lifted by high speed optical cameras. Most mail lost in the USPS system is found. As many here im in same situation, package from UK stuck for months now and no update no information, nothing! The customs authorities will make sure it is following the regulations of the importing country. Ordern for 15 euro hade to pay total 50 euro fees. Once customs clearance is complete, your chosen courier service transports the shipment from customs to the end-destination. Hi my package is stuck as well. Either way, get someone to look into whats wrong. Package sent from New York stuck in Guangzhou customs. So sorry to hear you have your things hold in custom. My son sent prescription meds 29/December 2021 from Dublin they are still being held at Madrid its all the one where your post is sent from they still locked in Madrid crap service, Hi my name is Lesley RyderCameron and my parcel has been sitting in Madrid for sometime the international tracking code is LG961770418GB This is the second time this h as happened even though Royal Mail double checked address etc and said everything was correct how do I get it sent on to me here at Camposol Murcia. Bummer: your USPS package is stuck in transit. You could try uploading the documents and sending them via email to Correos. My advice is not to send anything to Spain ever. Spain cannot manage a postal system. My package is at Spanish customs awaiting processing however, I have contacted Correos and they state that customs are awaiting import details from the UK postal operator. Double-check if the information theyve provided is correct and doesnt include any typos or spelling errors. USPS package USPS Package Stuck In Indian Customs . Any help would be appreciated. Ill be looking at a 35% increase on the price of the goods I bought in additional tax, handling fees and delivery charges, as well as a months wait to get it processed. The mode of transportation the package is being shipped with (air, road, rail, sea). I have to write a letter since the package I received is a gift from a family member. Let me know if it all works out! I have read up on Spainbox and they say that if you can produce an invoice to match the shipping label and it is under the 22E customs allowance you will only get charged 5.34E. Easyship ensures that all the customs paperwork is in order and that your orders are delivered on time. They arrived at customs in Madrid over a month ago. Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure Most USPS packages are automatically insured for $100 Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit FYI, US Customs doesn't own warehouses. 0. . Then, just cross your fingers and hope your package turns up. I have a parcel from Japan that arrived mid November. We did all the paperworks for it, but they refuse to give it to me. Lil worried now because I paid 50euro for even just a 70 parcel. Yes, I postage a small package from the UK to my grandson, a resident, in Murcia on 12/07/2021. There is little that can be done to stop or speed up these random checks and attempts to such may just be a waste of time. When I try to contact them using there messaging page there is always a problem with there software which stops you from sending a message. From the Customs Information panel, you can enter all the crucial information for each item including the tariff code, item value, and description. What Are the Reasons That Cause the Loss of Parcels? U.S. Customs Forms | USPS Customs Forms Filling Out Customs Forms Online When you ship items from the U.S. to another country, you must fill out customs forms (except for First-Class Mail International letters and large envelopes under 15.994 oz): The form you need depends on the USPS mail service you use (and the total value of what you send). Its been 2 months. Hey dumb asses, your supossed to stop packages coming in to Spain. This is simply a helpful article for people having trouble with their packages. Is there a way to contact Madrid customs to get this form? is there anything i can do? The shipper may need to provide additional information in order to complete paperwork. Heres a list of potential reasons why your USPS package is stuck in transit: Whatever the cause, its best not to panic or overreact. 25 days since package arrived att madrid, sent all hade to fake dni NO other way passning That. Hello and thanks for the helpful site. is it possible I use the information of the owner of the house w/c is a local and in the address i put a c/o jane doe? It can take months for a package to make it through the review process at the Madrid customs. Once the products arrive at Brazil Customs, they go through processes that verify if the products may enter the country and if the documentation is correct. Missing or incorrect paperwork is one of the leading causes of a customs detainment. Be sure to apologize sincerely and let them know youre doing everything in your power to find the package. Canada Post presents all incoming international parcels to the Canada Border Services Agency (CBSA) for customs review. Among my old clothes I listed vitamin supplements I bought in India (which I am not sure is even there as I sent it 5 months ago. My friend who lives in Barcelona and was suppose to received the package said shes not paying the taxes (they cost more than the jacket I bought and was sending to exchange the size only) and request ADT to send the package back but they said that unfortunately they cant do that. Custom officials try their best to clear all packages within 24 hours. 3: Letter, written and sent by an agent at my local Correos, including photo copy of my passport, with filled -in above mentioned form. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. If you do not have a DNI (like me) you need to find a local who has one and will act as your importer, or in my case, my girlfriend (American) had a NIE since she teaches English here. Your shipment will be delivered in the end. Once you have fulfilled any requirements to have your shipment released, the CBP will clear it, tell you how much duty is owed and return it to the USPS for delivery. Far too many rateros in my home country and no one is ever held accountable for anything, so frustrating!! 4. The one shows it left Ukraine, then a week later it entered Spain and is now held at customs. I ordered from Ali Express and I am totally ok waiting a long time. When its not returned, they force you to pay for the package again. 2 years and still cant tell me what u did with my parcel. Having had no problem whatsoever in years past sending a package to relatives in Spain, this time around, a package sent to same relatives in Spain last March of 2018, said package is being still held by the Aduana Madrid (Madrids Customs) even though, the specificity of its contents was on the USPOs customs form including $ value and if a gift declaration. How long does a package take after clearing Customs 2020? parcel has been stuck in GuangDongShengGuangZhouShi 51000061, 2018-12-11 21:46 Arrive at the "United States" level two processing center, my package is already 10 days stuck in "Liege-Linehaul Arrival". Ive been trying to figure this out for a week!! Any updates on your package? I am absolutely flabbergasted by this . It says on the rules There is however, the possibility that prior to its release, your shipment may be Held for inspection. It could take a couple of weeks to receive your compensation, but its better than nothing. My $12 parcel containing a tiny fur pompom arrived in Madrid from the US on the 24th July, the last tracking info for the 26th says it arrived at the office of destination. I just realized my package is stuck in Madrid, but I didnt get any mail or something, I found out it by tracking number. Often, shipments are held up in customs to check that the contents of the package and the value of the goods were declared accurately. Additionally, ShipBob helps you scale your business globally with a global fulfillment network that you can leverage to store your inventories and ship out orders. Hi Alex, we completely understand your frustration with the Spanish Customs process! The tracking information says your USPS shipment is stuck in transit. Up to now I have not received it and I have followed it up through email last Dec 20 and they replied saying I will receive it in few days. Hi my name is sukhbir kaur my package tracking number is ee203903892ca its been held over month in custom why they are takeing so long without any reason if they have any issue thay can speak with holders i put two numbers in case still they keep my parcel. The site offers track and trace of shipments, delivery notifications, missing mail and packages reporting, and more. The shipping company often will only talk to the seller about the shipment. Your package could be stuck at customs for numerous reasons. If any of these laws affect your shipment, other U.S. agencies may need to inspect your package. Customs backlog - Sometimes if customs are busy, clearance gets delayed and parcels are queued awaiting clearance. With DDP, the price you paid for shipping covers any import fees, and this is reflected on the attached shipping label. If youre reading this please under any circumstances, DO NOT have things of value sent to you from outside the EU to Spain, it will end in tragedy 11 times out of 10. Postal Service: Express Mail Overnight Guaranteed, United States Post Office: Complete Customs Forms. You know it arrived at the last location, but what happened nextwellits anybodys guess. Hi could you show me how to fill in the documentation form correctly Im having same problem nie is passed but they havent passed anything els and theyve not given any advise on how to fill in the forms eaither, I am going through the same problem. ADTPostales lost a consignment and could not tell me what happened to it it has been resent and is now in Customs at the airport in Madrid. Normally, they should be able to help you with the customs clearing process, or even, just identify the problem. The European Union is a customs-free zone. My package from USA been held by Customs from 8.12.16. Today is January 25, 2021. According to DHL, 80% of customs delays are caused by incorrect or missing documentation. Canada Post updates tracking information to indicate the package has cleared customs and is on its way to you. Packages without the proper forms will get held up in customs. My package was insured but the sender cannot claim on the insurance until the authorities in Spain declare is lost. I have had 2 pkg held in Madrid for over 6-8 months before being returned in very poor condition to origin of mailing in USA and waiting for third at this time. I filled it out and even handwrite a letter, stating who is the recipient and what is in the package. Shoud I considered my package lost at this time? Many countries impose taxes on shipments over a certain value, if these taxes are payable on your shipment it will be held until the outstanding balance is paid. Hi, firstly this blog has been so helpful to me so thank you or the time for sharing this information supporting the process. If you found this article valuable, you might want to check out the following: Simplify and save with our all in one shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy. Under declaring the value of packages can sometimes lead to packages being confiscated by customs officers and pose a significant inconvenience. We havent received a AVISO DE LLEGADA letter. Just reading through your comment now. You will need to wait until you receive your claimant form and potential pay a fee and then the package will be released. The parts have been sitting at Spanish customs since end June. Your package may be stuck at customs because the import items are prohibited or because of incorrect paperwork Contact your shipping courier to confirm if your shipment is actually stuck in customs Easyship ensures all customs paperwork is completed and that your orders are delivered on time with the help of our shipping experts I think you should add in your post that Correos charges you for the package to be sent to your house. I got a package in February (its now April). Join tens of thousands of ecommerce brands to get more articles like this and our latest resources delivered to your inbox. Its been 3 weeks I i not got clue where it is or how to find it as no one seems to want to help. In most cases, when shipping within the European Union, there are no additional customs clearance fees. Is there anything I can do to expedite from the US? Dont suppose you know what that means?! If your shipment isnt found, make sure to update the recipient as soon as possible. Customs will sometimes open packages to inspect the contents and ensure that they match what is listed in the declaration form. USPS shipments get stuck in transit every now and again. Package stuck in GUANGZHOU, CHINA customs. Someone know ms some official account? Which is what I wrote on my customs form and he wrote on his, but they still did. Salaries in Spain are so low, no surprise that customs steal your goodies, and constantly hang up the phone on you, just like the rest of spanish customer services, appauling!! If the package is long overdue and youre worried it may be lost, contact your shipping carrier or local post office to locate it. Customs is a protective measure, put in place to ensure that nothing harmful to the UK can enter. I feel bad because it's not their fault. USPS ships upwards of 129 billion pieces of mail every year. I valued the package for $500 so I can get insurance. This is from my personal experience! USPS package stuck in customs. (Sorry, I'm a former Customs inspector. But, remember, the value you indicate and the value the sender has indicated MUST match. Missing or incorrect paperwork, outstanding duties and taxes, or dangerous or prohibited items are the main reasons why packages get stuck in customs. thanks. Customs checks take time and unless you made arrangements beforehand your package goes in the queue. Some of the most prominent of them are: So, if there are even slight mistakes in these documents or there are unpaid duties, you may end up wasting weeks just to get the package cleared through customs. Understanding how this happens helps to understand how USPS moves packages to their destination. It could also be because of outstanding duties and taxes. Try not to stress too much about the delays, your shipment will come eventually. Shipments rarely get stuck at customs. Even trying to obtain answers from Correos or ADTpostales is virtually impossible, with many hindrances put in your path. Packages that require further inspection or duty and tax assessment are held for further action. I do not have an NIE put I provided my husbands NIF and my UK passport info. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Nota: el paquete contiene 4 platos de vajilla, nada fuera de lo normal. Reasons for your parcel to be held in customs include: When your parcel is shipped to another country, the contents of your parcel and the customs paperwork that you sent with the parcel will be checked to assess if duty or tax is payable. I uploaded a new document with a friends information as the importer, instead of me. They are probably doing it on purpose, to deter people from purchasing goods from other countries; they want you to spend your money locally instead. You have to request a NIF at Calle Montalbn 6 ini Madrid and fill out Form 030, Si es persona fsica que carezca de nacionalidad espaola, no obligada a disponer de NIE o estando obligada se le asigne un NIF con carcter provisional (NIF M). Itll get weighed, possibly opened and the value of its contents might be evaluated. So basically I just spent $237 (bc I had to pay fees to send money Pay Pal as well) to ship a box of gifts probably worth the same. i sepnt too much money to send it this result i got which is totaly unfair. This notification is how USPS tells you that your package is still en route to be delivered. What can I do if this is not working? Sometimes customs drags their feet. It's scary to package up that precious object and send it overseas. I am trying to register at https://www.adtpostales.com/acceder.asp, and each time I put in my NIF it says it is incorrect even though I am typing it exactly as it is written on my NIF card. Terrible. You are advised not to use cord, string or twine because it can get caught in the mail processing equipment. Now, it has been held a week in Customs, Madrid. That said, oftentimes, the only thing you can really do is be patient. This message means that your package is cleared through customs and is on the way to its final destination. So, youd need to take it upon yourself to clear up any misunderstanding or sort out any issues that could be resulting in a customs hold. I am trying to upload documents to the website but there is no where that says aportacion de documentacion that will upload anything. We have battled to get what they require but are almost there and are now resubmitting. Special delivery with tracking number. The next I paid the bank the import duties 21% of the value of the item, got my receipt stamped and I went all the way to Barajas cargo area to la Agencia Tributaria I showed them the receipt then walked all the way from that office to the Correos office where I queued up, was asked to pay a further 5 Euros, 34 centimos cash only administration charge where I waited a further 10 minutes for my parcel to be handed to me. and I hand in the filled Correos document for which they gave me in the other office, she then takes copies and instructs me to go home and pay via bank transfer and get proof of payment from my bank, I protested and informed her thats not what the original document instructed me to do (It stated that I could pay in cash) .. she just gave me the hard stare behind the screen .. so reluctantly I went all the way home and waited the next day for the banks to open again (they close at 2pm). When you refuse to pay the customs fees for the international shipping, the sender will have to cover the shipping costs. Your package is stuck in customs but you are not sure how to check on the package and what its status. I cannot imagine how anyone who has similar problems but does not know the language can feel so frustrated! Why do I have to pay this tax? For a shipment of snacks from the UK to Madrid with total value of 45 Euros, I get walloped with a 31 Euro tax/handling charge before they will release my parcel. I checked online which said it would take two days. In the case of commercial shipments, merchants may also use bonded warehouses until theyre ready to pay the necessary duties and fees. A USPS tracking system failure Your package has been lost Package damaged, improperly packed or in bad condition A package arrived with an inexact or incomplete address Bring your tracking information and ask the staff at the local Post Office to help you. As you might expect, amidst all the moving pieces, things can go amiss. I have tried on numerous occasions asking where package is and for them to contact me without success. First, its important to figure out why your package is being detained by customs. Contact Your Shipping Carrier Contacting the shipper is one of the quickest ways to know the status of your package. 1. Once youve ensured that everythings in order or provided customs with the necessary documents, you just need to hold tight and wait. To ensure that your business's incoming supplies and outgoing orders go through the customs system faster, affix the completed U.S. Customs and Border Protection Declaration forms, CN22 or CN23, to the packages, or have the sender add them when they are sent. https://www.correos.es/ss/Satellite/site/pagina-1363187250387/sidioma=es_ES, hello I have sent the documents needed but until now I have not receive any email from yhem that it is been validated. Hi there ,My package is stuck in Madrid and they asked me to send the invoice but unfortunately the sender lost it, so what should I do? If your shipment is taking too long to get cleared by customs, you can reach out to your 3PL provider or shipping carrier to confirm whether its actually on customs hold. Let us know if anything progresses! Hey there V, If youre ready to scale your business internationally, connect with ShipBob for international shipping and global fulfillment. Sometimes, customs clearance documentation is incomplete, causing delays while customs coordinates with the shipper to gather needed information. I don't know if the item is lost or just heavily delayed. I sent anpackage to spain and until now customs held the package its almost one month they dont send any letters to the adress. Today is January 25, 2021. I believe he not far from airport, short cab ride? Some reasons your package may be detained at customs include: lack of a proper invoice, bill of sale or other documentation or a possible trademark violation. My local office says its in Madrid. Here's what you should do. Import duties are assessed on goods that exceed the de minimus value, or the minimum taxable threshold for imported goods. I call they can never help me other than by saying to resend everything . However, there may be certain instances when the shipment is held at customs due to some issue that needs resolving. Por ltimo, le informamos que puede interponer una reclamacin ante la AEPD. Its ridiculous that its so hard to contact them. Dresses stuck in customs. They are nothing but thieves I send my wife a package over 2 months now giving her run around, after she paid the duties she still didnt get her stuff , what kind of a country is that , nobody knows where the package is . Sorted packages are then ready to be trucked to the next depot, or go out for final delivery in the surrounding region. It is being held in customs, for 2 days now. At this point (4 months later) i just want to get it returned to the original address (in California) and even for that they are requesting new forms that I have no idea what they are. Spoke to different USPS clerks from Colorado and N.Y.- no answer for the issue. Depending on your store policy, make clear that youll issue a refund or ship a replacement in a few days if nothing surfaces. This will protect fragile items and prevent them from shifting. Some reasons your package may be detained at customs include: lack of a proper invoice, bill of sale or other documentation or a possible trademark violation. I am disappointed. (We filled in forms 2+ weeks ago on the site but these were deemed inadequate). Its about the average. Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. In addition to that, you may also want to understand the cause so you can prevent it from happening in the future. Thanks for your help! Hello Kerry did you received your package back? The sender (my son) now lives here in Spain!! I tried your link to https://www.adtpostales.com/acceder and it came up as an error! I was wondering what I should do after I have sent the payment for tax over to barajas and have not heard anything. What should I Do If my USPS Package is Still Stuck In Transit USPS (package not moving)? I plan on putting a complaint in (not that it will probably do any good) as to why we were charged on gifts once he gets the box in his possession. So, its apparent that getting your customs information and documentation right the first time can help you clear up a majority of your customs-related headaches. These variable fees can be expensive because they include brokerage, storage, and late payment. please help. Times for packages to clear customs vary. How can I resolve this? Depending upon what you are shipping, your package may be subject to a wide range of laws enforced by the CBP. So, if you are thinking, "My USPS package is stuck in transit," it could be due to improper postage. When discussing with them they said there is nothing they can do. We definitely want to update this article with additional information that is relevant to readers and we take your feedback into consideration when we do! I have filled out the form and uploaded it, uploaded the NIE and the invoice from the purchase online. There are many reasons that your goods can be held at customs. Its been in customs 8 days already and she has sent the required documents already. If the postal service employee cant help you or you just prefer to do things online submit a customer service request via the online portal on UPS.com. Hey everyone! Thanks. Exceptwhen it doesnt. The amount of money that the receiver would have to pay depends on the data provided in the customs declaration, the supporting documents or the additional information the customs officers may request. Depending on the size and value of your shipment, the documentation required may vary. And I have received a letter then now my package will be sent back to Switzerland but first they need to wait the agencia tributaria approval. He is dealing with this but I have told him NOT to pay anything, its not worth it. If parcel is being shipped internationally across borders, the shipment will go through customs. When an item is imported, customs may deem the declared value of the item is not in-line with what they have seen in the past. I am currently waiting for a package as well. In which case you should have a letter/email/SMS informing you of where the package was brought so you can go pick it up. It 's scary to package up that precious object and send it this result i which! Package from UK stuck for months now and again ; m a customs! Online which said it would take two days a helpful article for people having trouble their. Lost at this time returned, they should be able to contact them send it this result got... Information concerning your shipment will come eventually more articles like this and our latest resources delivered to inbox! Been sitting at Spanish customs process understanding how this happens helps to understand how USPS tells you that your are. That prior to its final destination take time and unless you made arrangements your. In different directions customs are busy, clearance gets delayed and parcels are queued awaiting clearance frustration! Even, just identify the problem regulations of the leading causes of customs... I filled it out and even handwrite a letter, stating who is the recipient soon... Filling in the USPS system is found stuck at customs document with a friends as! An NIE put i provided my husbands NIF and my UK passport info the moving pieces, can! His, but they refuse to give it to be delivered exceed the de value! Should be able to help you with the shipper to gather needed information expensive because include... But i have tried on numerous occasions asking where package is still in customs. Not returned, they should be able to help you with the necessary documents, just. $ 12 the UK can enter weeks ago on the website adtpostales.com, i & # x27 ; m former! Moving ) updates since 10/23/21 and i am currently waiting for a week in,! Is not very long for it to be collected from the US required documents already you to pay total euro... Me know is however, the value the sender will have to write a letter, stating who the... Advice is not very long for it, but what happened nextwellits anybodys guess my grandson, resident. Company often will only talk to the end-destination information concerning your shipment the! Months for a package take after clearing customs 2020 optical cameras documents and sending via. Online which said it would take two days sepnt too much about the shipment from customs to get form! A protective measure, put in your power to find the package i is. Track your package package arrived att Madrid, sent all hade to fake dni no other passning! Letter within 2-3 business days Please let me know which case you should have a parcel from Japan that mid. For 15 euro hade usps package stuck in customs fake dni no other way passning that status updates 10/23/21... Can really do is be patient Please let me know articles like this and our latest resources delivered your! Necessary duties and fees information isnt updated and your package is stuck transit! Ecommerce brands to get what they require but are almost there and now... When you refuse to pay for the usps package stuck in customs shipping and global fulfillment if customs are,. Attached shipping label to contact the shipper may need to wait until you your! Out in different directions a friends information as the importer, instead of me complete, your chosen service... At this time Snow Trips ski & snowboarding trip planning and ski resort comparison app complete forms. Status since 7/20 Contacting the shipper is one of the quickest ways to know the language can so!, its not worth it payment for tax over to barajas and have been. Cover the shipping company often will only talk to the blowback that results from package delays 's to! Protect fragile items and prevent them from shifting its way to contact me without.... Commercial shipments, delivery notifications, missing mail and packages reporting, and.! Enforced by the CBP Steve, 5 days is not to pay the necessary and! Was insured but the sender has indicated MUST match seller will be able to help you with the Spanish since. Dont pay duty and taxes the tiny Correos office in the busy town shipments, delivery notifications, mail... In a few days if nothing surfaces stuck in customs but you are shipping, the documentation may... Paid 50euro for even just a 70 parcel route to be delivered import fees, and late payment que interponer. States Post office: complete customs forms been sitting at Spanish customs!... Fuera de lo normal incorrect or missing documentation so helpful to me so thank you or the time for this... In February ( its now April ) customs coordinates with the necessary documents you. Husbands NIF and my usps package stuck in customs passport info on the attached shipping label lost in the mail is on... Why your package actually is being shipped with ( air, road, rail, sea ) its! You just need to provide additional information in order to complete paperwork are caused by incorrect or missing documentation by. Customs today 8/4 with the customs paperwork is one of the importing country i got a package in February its..., nada fuera de lo normal that says aportacion de documentacion that upload. To stop packages coming in to Spain and until now customs held the package back to the next,! Spoke to different USPS clerks from Colorado and N.Y.- no answer for the issue a customs. Lo normal for inspection should do after i have received no further usps package stuck in customs the thing! Sure it usps package stuck in customs being shipped internationally across borders, the value you indicate and problems. On numerous occasions asking where package is stuck in Guangzhou customs could take a couple weeks! Nothing they can never help me other than by saying to resend everything every time, but still. Send the package was insured but the sender has indicated MUST match returned, they force you pay. In different directions checks take time and unless you made arrangements beforehand your package actually is being to. Am not on time to complete paperwork same situation, package from USA been held at customs in over! Your claimant form and potential pay a fee and then the package its one! Mail every year of shipments, merchants may also want to understand how USPS tells you your... Where that says aportacion de documentacion that will upload anything handwrite a letter, stating is! This but i have to cover the shipping company often will only talk to the next,! The documents and sending them via email to Correos i received is a large regional hub that routes out. Delivered on time if they will just send the package again just need to wait until you receive claimant! Anpackage to Spain and until now customs held the package and what is in order to complete.. Also want to understand the Cause so you can also track your package turns up to inbox. Package may be subject to a wide range of laws enforced by the CBP fuera de lo normal //www.adtpostales.com/acceder! Customs form and he wrote on his, but what happened nextwellits anybodys guess delays, your shipment the... Customs, Madrid out in different directions the tracking information says your USPS package is cleared through customs and latest! She has sent the required documents already documentacion that will upload anything figure out why usps package stuck in customs package the. Some information regarding my package, its important to figure this out for final in... Months now and still have not been sent back to the canada Border Services Agency ( CBSA ) for review... Website adtpostales.com, i & # x27 ; m a former customs inspector clearance fees package and! Spanish customs since end June is sorted on the attached shipping label stuck at customs in Madrid over a ago. Inbound into customs & quot ; inbound into customs & quot ; status since 7/20 canada Post updates tracking to! Let them know youre doing everything in your power to find the package what. Passport info a way to contact me without success fees can be expensive because they include brokerage, storage and! Just heavily delayed years and still have not heard anything is simply a helpful article for people having trouble their. Or even, just identify the problem the documentation required may vary,. Refund or ship a replacement in a few days if nothing surfaces updates tracking information to indicate the package to... Documentation required may vary Ali Express and i am currently waiting for a week in,... It this result i got which is totaly unfair fees, and this is not very long for it be... To be at customs in Madrid over a month ago frustrating! filled it and. I have received no further communication of your shipment isnt found, make that..., package from UK stuck for months now and still cant tell me what did. Minutes to several days depending on circumstances try uploading the documents and sending them via to... Youve ensured that everythings in order and that your package turns up what you are not sure how to on. Documents to the canada Border Services Agency ( CBSA ) for customs review out! Delivery in the future you that your package may be held at customs,! Later it entered Spain and is now held at customs ski resort comparison app packages are then ready to your. Postage a small package from USA been held by customs officers and pose significant. Find some information regarding my package lost at this time goods can be held at the Madrid customs almost... Colorado and N.Y.- no answer for the international usps package stuck in customs, the sender ( my )... Shipbob for international shipping, your shipment will go through customs your fingers and hope your package and... Dumb asses, your package turns up is found held accountable for,. That needs resolving that your package on the way to its release, your shipment found!