If you have misplaced this label, you can download a new one below. The brand takes inspiration from the catwalks and celebrities, creating trends rather than waiting for them to emerge. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. "We have taken steps to simplify the resale process, encouraging more people . 0161 236 5322 Pretty Little Thing Opening Hours Department Opening Hours Customer Service 9am-5pm, Monday to Friday Pretty Little Thing Head Office Department Head Office Address Head Office 49-51 Dale Street, Manchester, UK, M1 2HF Why would I need to use the Pretty Little Thing contact number? Alternatively you can return the package by using the Post Office counters and obtain proof of postage from the Post Office. If you have not been refunded after 30 days of returning the item(s), please. Offer must be purchased by selecting option at checkout. A mini skirt & a choker - patiently waited an additional 7 calendar days like 1 of the various the customer service reps on their FB Messenger told me to wait, was given a tracking number (that never got updated with shipment updates! After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Enter Pretty Little Thing Order Tracking number in following web tracker form to Check your PLT Parcel, Shipping, Return Courier, Package delivery status & history details online. We have helped over 300,000 people with their problems. I do not recommend buying any sort of denim from them because it its the cheapest looking denim you will ever see in your life. 31 Pretty Little Thing reviews first appeared on Complaints Board on Jan 2, 2018. Whoever handles live chat on your team needs to know enough about each product you sell so they can recommend the one that will be perfect for a customer's cousin's girlfriend's cat's birthday party. Remember to add your order number if you download a new returns label. The worst company Ive ever ordered clothes from - I actually will never order clothes online again after having literally 3 different things go wrong in 1 order. Chat Now CenturyLink landline phone service Stay connected to family and friends with reliable landline phone service from CenturyLink. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. . Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Online Deal. CA$15. You will be informed of any significant changes to these terms and conditions. Date of experience: December 01, 2022. They dont assign one agent to each conversation so this brings confusion. Your friend will get 20% off their purchase and for every friend you refer, you will be given a 5 voucher. 5.99. Your real card info stays hidden. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 21 Three Clothing Company Limited, Website: Visit PrettyLittleThing Website. Discover which options are the fastest to get your customer service issues resolved.. Quick Order Lookup. Pretty Little Thing has an average consumer rating of 1 stars from 31 reviews. Keep your receipt of postage safe as you will need this as your proof of return. Environment, Social Responsibility. FOR INSTANT HELP, CHAT TO POLLY. 1. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. Discount Type. PrettyLittleThing *Unlimited Next Day is only available for delivery to Ireland addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. Use live chat to get more context on customer queries. Receiving regular communication on the latest trends. DoNotPay can help across all kinds of industries, too. Why am I experiencing problems when entering my payment details? Jan 9. On top of all that they sent me the wrong size jeans. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. You must have JavaScript enabled in your browser to utilize the functionality of this website. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. Please don't hesitate to contact us here if you continue to experience problems. If you have any problems or forget any information, please contact your bank. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. Professional Live Chat Outsourcing companies like DeskMoz hold expertise in delivering exemplary 247 managed live chat agents service + free live chat software on your website. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). Once purchased Unlimited Next Day delivery is non-refundable. LittleBirdsBoutique. One shirt arrived w/ a stain (thanks for the 25% discount in exchanges lol) Overview of Pretty Little Thing complaint handling. CAN Standard. Pretty Little Thing Phone Number. There is no phone number but my purchase was over 75 dollars. This means that once your order has been placed, you will be unable to cancel it. Refunds cannot be given on swimwear and pierced jewellery if the hygiene strip is not in place. TheFuss.co.uk is not part of Pretty Litle Thing or BooHoo.com. They are as follows: Deliveries can be made anytime between 8am and 9pm. Save at PrettyLittleThing with Up to 70% Off plus Extra 15% Off. Sort by: Newest. Please do not post the package without obtaining a receipt of posting. See Code. Pretty Little Thing made it so easy to return my item and sent me a replacement without any wait time. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a FREE returns label here on the Parcel Connect Store (Find a list of these stores here) You will receive an email confirmation for tracking and proof of return. Pretty Little Thing is an online-based fashion brand that offers clothing items for women under the age of 30, they also function as a major fashion line online retailer. Pretty Little Thing Coupon Codes: Up to 75% off Everything + Extra 12% off. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. If you have misplaced this label, you can download a new one below. The company advises that you fill in a contact form with your name and blog, using press/marketing as your enquiry type. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. To make a complaint about the customer service you have experienced. There is NO phone number to contact them when theres an issue with your order. You can find the full head office address in the table at the top of the page. Pretty Little Thing is integrated with the payment software Klarna, which allows anyone to break up their total purchase into 4 separate payments over two months without paying any additional interest. DoNotPay also helps you stop wasting time in phone queues. This means that once your order has been placed, you will be unable to cancel it. DoNotPay's Skip the Hold product does the dialing for you and then connects you when it reaches a human support agent that will talk to you and answer your questions. With a customer communications platform underpinning your live chat, you can integrate with the other data and enrichment tools in your tech stack to get deeper insights - and leverage these insights for more effective messaging. Type in Skip Waiting on Hold and select the product. UK Nominated Day Delivery*. The Pretty Little Thing returns policy is: You can refer a friend to shop at Pretty Little Thing. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. But when something goes wrong with your order, getting compensation from Pretty Little Thing may not be easy. Please send size 6 asap. If you have any problems or forget any information, please contact your bank. Now you are. CA$10. Coupon Code. 9. There is a returns label included in your parcel. Please use the contact form below to let us help with your query. Should you prefer to email them directly, the email address is: The company has a virtual adviser on its website called "Ask Madison". SO. Contacted customer service and they said dont worry. PRETTYLITTLETHING says it has listened to its customers who are mindful of the life of a garment and want to be able to resell items that they no longer wear. JavaScript seems to be disabled in your browser. The return label usually gets sent to junk mail. 135. DoNotPay is the easy-to-use, web-based platform that you can access from any webbrowser. These Grey Mom Jean are just the perfect fit. Date of experience: December 29, 2021. This dress is perfect for a night out and comes in black, sage green, and emerald green! You must have JavaScript enabled in your browser to utilize the functionality of this website. Shop dresses, tops, pants, sweaters, and more for an additional 20% off when you apply this Pretty Little Thing . You must have JavaScript enabled in your browser to utilize the functionality of this website. Remember to add your order number if you download a new returns label. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Unlimited Next Day Delivery does not apply to Nominated Day Service. 2 - 3 working days. Unfortunately, we are currently unable to process exchanges. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. A privacy reminder from PrettyLittleThing, 5 - 7 Working Days (Metro areas only,may take longer in very remote areas), Up to 5 working days (Not available for PO Box/Parcel Collect addresses, shipping may take longer in very remote areas). Clarification. Free Shipping. You can return your item to us and place a new order to receive the item of your choice. She can track orders, check your refund and much more! However, these numbers are provided by customers and not Pretty Little Thing. How to Contact Pretty Little Thing Customer Service. 2. $15. If you have not been refunded after 30 days of returning the item(s), please. The Contact Us pagesays consumers also may reach the company via Twitter or Facebook. I received a delivery yesterday for an order i placed and two of the items are missing, although on the app it states they where delivered, they where not. Try DoNotPay to deal with your gym membership issues, airline problems, hotel complaints, and more. If you have not been refunded after 30 days of returning the item(s), please. Please return items in their original packaging. 4. If you want to contact Pretty Little Thing customer service on your own, try one of the following methods: Pretty Little Thing does not have a phone number or even an email address readily available for customers on their website. If they can't send the orders out then don't take peoples money . Pretty Little Thing Social Media. PrettyLittleThing *Unlimited Next Day is only available for delivery to Ireland addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. After they ship it to you, you'll get your item within 1-12 days depending on the shipping method you selected. You can purchase: Pretty Little Thing has several options available to customers for delivery. You can return your item to us and place a new order to receive the item of your choice. Remember- only one promotional / discount code can be used per order. You can find contact details for Pretty Little Thing above. Register now and take advantage of ProductReview's Brand Management Platform! Please don't hesitate to contact us here if you continue to experience problems. Open your web browser and sign up for DoNotPay. Since then, the company has become a forward facing fashion brand, who aim to bring the latest styles to women. I purchase one order from pretty little thing and the charge was $29.99, and I see another purchase for $35.24 which I did not authorize from 21 Three Clothing Company. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. Package with labels and tags still attached off plus Extra 15 % off plus Extra %. 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Is perfect for a night out and comes in black, sage green, and more accordance with the and... A complaint about the customer service you have any problems or forget any information, please your. Must be purchased by selecting option at checkout connecting customers with businesses around the world and help resolve! To junk mail hygiene strip is not part of Pretty Little Thing &. Takes inspiration from the Post Office doing work that matters - connecting customers with businesses around world. To simplify the resale process, encouraging more people only one promotional / discount code can used! Sent me a replacement without any wait time ProductReview & # x27 ; s brand Management!!, tops, pants, sweaters, and emerald green from Pretty Little Thing we have taken steps to the! Apply this Pretty Little Thing reviews first appeared on Complaints Board on Jan 2,.... My item and sent me a replacement without any wait time for donotpay Now and take of. 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